marvel88 Privacy Policy
Your personal information matters greatly to us. Read this policy to learn in detail how we collect, store, and protect your data.
Introduction and Scope
marvel88 ("we", "us", or "platform") is a trusted online gaming and betting service in Bangladesh. When you use our website marvel88.lat, register, or use any of our services, you agree to the terms of this privacy policy.
This privacy policy applies to all users of marvel88 — whether they are registered members or general visitors. We are committed to protecting your privacy and providing the highest level of security for your information.
Important Notice: If this privacy policy changes, we will update the date shown. Continuing to use the platform after any changes means you are considered to have agreed to the updated policy. We therefore recommend checking this page regularly.
What Kind of Information We Collect
marvel88 collects various types of information to provide its services. This information comes from two main sources — what you provide directly and what our system collects automatically.
2.1 Information You Provide Directly
- Full name, date of birth, and nationality
- Email address and mobile number
- Address and postal code
- National ID or passport details for identity verification
- Your preferred payment method (bKash, Nagad, Rocket, Upay, bank transfer)
- Deposit and withdrawal amounts and dates
- Payment method details (last few digits of the account number)
- Transaction reference numbers and history
- Bonus and promotion related information
- Information and complaints submitted via live chat
- Messages and attachments sent by email
- Account-related requests and feedback
2.2 Automatically Collected Information
When you use the marvel88 platform, our system may automatically collect the following information:
- IP address and device type
- Browser type and operating system
- Site usage patterns, page views, and session duration
- Information from cookies and similar tracking technologies
- Referral sources and search terms
How Your Information Is Used
marvel88 uses your personal information only for specific, legitimate, and transparent purposes. The main purposes for which we use your information are described in detail below.
- Creating and managing your account
- Processing and verifying transactions
- Maintaining accurate gaming history and balance
- Ensuring the distribution of bonuses and rewards
- Identity verification and age confirmation (21+)
- Fraud and money laundering prevention
- Preventing unauthorized access to accounts
- Complying with applicable laws and regulations
- Analyzing and improving user experience
- Developing new games and features
- Identifying and resolving technical issues
- Monitoring platform performance
- Answering your questions and resolving issues
- Sending important account-related notifications
- Sending transaction confirmation messages
- Providing information on responsible gaming
Marketing Communications: With your consent, we may send you information about promotional offers and bonuses. You may request to opt out of such communications at any time. However, transaction and security-related messages are essential and cannot be turned off.
Cookies and Tracking Technologies
marvel88 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that help our site recognise you.
These cookies are necessary for the basic functioning of the site — such as maintaining your login session, verifying security, and processing transactions. Disabling them will prevent the site from working properly.
These cookies help us understand how users interact with our site. This information is used for statistical analysis and helps us improve our services. These cookies do not identify you personally.
These cookies remember your preferences and settings — such as language preference and display settings. They make your visits more convenient.
You can control cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the site.
Sharing Information with Third Parties
marvel88 never sells your personal information. However, in certain specific circumstances we may share necessary information with trusted third parties.
To complete transactions, we share necessary financial information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These organisations follow their own privacy policies and use information only for processing specific transactions.
To ensure gaming services, necessary session information may be shared with our game software partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. This information is used solely to maintain the gaming experience.
We may be required to provide information under lawful orders from relevant authorities or courts. Information may also be shared to assist in fraud investigations, money laundering prevention, or other legitimate investigations.
If there is a change in marvel88's business structure, such as a merger or acquisition, your information may be transferred to the new ownership. However, this privacy policy will remain in effect and you will be notified in advance.
Security Measures for Your Information
marvel88 follows industry-standard technologies and practices to protect your personal information. Our security framework operates at the following levels:
All data transfers are secured by SSL/TLS encryption, which prevents data interception.
Advanced firewalls and intrusion detection systems keep our servers secure.
Strict access controls ensure that only authorised staff can view information.
Regular system audits and vulnerability assessments are conducted to maintain security.
User Responsibility: Part of your account's security also depends on you. Keep your password confidential, use a strong password, and report any suspicious activity to our support team immediately.
Data Retention Period
marvel88 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information.
All account information is retained while your account remains active. Even after an account is closed or deactivated, certain information may be kept for a defined period due to legal and regulatory requirements.
Financial transaction information may be retained for an extended period for legal compliance and dispute resolution purposes. This is required to comply with anti-money laundering regulations.
Customer service conversations and records are retained for a defined period for the purposes of improving service quality and resolving disputes.
Your Rights
marvel88 believes every user should have control over their own information. Your key rights are described below.
Right to Access Information
You have the right to know what information we hold about you. You can contact our support to request this information.
Right to Correct Information
If any of your information is inaccurate or incomplete, you have the right to have it corrected. You can do this through your account settings or by contacting support.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
In some cases you may request that the processing of your information be restricted, particularly when there is a dispute about the accuracy of the information.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Opt Out of Marketing
You may request to stop receiving promotional communications at any time. This can be done by contacting support or through your account settings.
To exercise your rights: Contact our support team 24/7 via live chat or by email ([email protected]) to exercise any of the rights above. We will process your request as quickly as possible.
Protection of Minors
As a responsible gaming platform, marvel88 places the highest priority on the protection of minors.
All services on marvel88 are for users aged 21 and over (21+ only). We verify age during the registration process and reserve the right to suspend an account if we suspect the user is underage. We do not intentionally collect any information from persons under 18 or under 21 years of age.
Policy Changes and Updates
marvel88 may update this privacy policy from time to time. This policy may be revised due to changes in services, legal requirements, or business changes.
If there are significant changes, we will notify you via your registered email or by publishing an announcement on the site. Continuing to use the platform after changes are made means you are considered to have agreed to the new policy. Always check the "Last Updated" date at the top of this page.
Privacy Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our support team is always ready to help you.
Privacy Support Team
24/7 Live Chat
Speak directly with our support team in Bengali — instant assistance available
Email Support
[email protected]
Support Hours
24 hours, 7 days a week (BST, UTC+6)
Website
marvel88.lat